What’s considered normal wear and tear?

Normal wear and tear is exactly what is sounds like: it’s what is expected to occur as a result of regular use. Some examples of excessive wear and tear are scratches or dents larger than 2”, sidewall damage to tires, and interior burns or tears.

For a complete list of what we consider excessive wear and tear, please reference your agreement with us from your customer dashboard (where you can view and download your agreement).