What can I expect the delivery process to look like?

The day of your delivery, you’ll get a text letting you know your agent is preparing your vehicle for delivery and another when they arrive. Please note, we do our best to arrive on time, but sometimes we can be delayed by traffic. You will get the text as soon as we get there. We recommend planning for about 45 minutes for the delivery, but it usually takes less time.

Once our agent arrives, they will confirm your identity by checking your ID. Together, you will inspect the vehicle and photograph its condition so that you aren’t billed for any pre-existing scratches. They’ll verify the number of keys and amount of gas in the car. If you have any questions about the car, feel free to ask the agent. Finally, they’ll ask you to sign the agreements and authorize the payment.

Please keep in mind, the best places to schedule your car’s delivery are those with plenty of room for you and the agent to circle around the vehicle and check it thoroughly together before you accept your vehicle. Be as specific as you can when providing delivery instructions so we can make the delivery process as seamless as possible.